Delete your Tulbrain account

Last updated: August 14, 2026

This page explains how to request deletion of your Tulbrain account and what happens to your data afterwards. It applies to the Tulbrain app (package com.netmindcloud.tulbrain). Tulbrain is published by NETMIND CLOUD LLC, 1621 Central Ave, Cheyenne, Wyoming 82001, USA. You do not need to install the app to make this request.

How to request deletion

Write to hello@netmindcloud.com from the email address associated with your account, with the subject Delete my account. If you can no longer access that address, tell us which sign-in provider you used (Apple or Google); we may ask you for further information that only the account holder would know, so that we do not delete someone else’s data by mistake. If we cannot confirm that the account is yours, we will tell you, and explain why.

What is deleted

• Your account and profile data (your email address or sign-in provider identifier)
• Your learning data: progress, lessons completed, exercise results, practice statistics
• Your courses and enrolments, your energy balance and your plan
• Your preferences: app language, course, appearance
• Your referral and affiliate codes

If you used Tulbrain without creating an account, we hold nothing to delete: guest progress never leaves your device.

What we keep, and for how long

• Anonymized statistics. Aggregated figures that cannot be linked back to you may remain in our records. They contain no personal data.
• Records we are legally required to keep — for example, accounting records relating to a purchase you made through an app store — for the period the applicable law requires. They are not used for any other purpose.
• Encrypted backups. Residual copies may persist in routine encrypted backups until those backups expire. These copies are not used to restore deleted accounts.

How long it takes

We act on deletion requests without undue delay and in any event within one month of receiving your request. Once your request is verified and executed, deletion is immediate: your account and the data listed above are removed at that moment.

Your subscription is separate

If you subscribed through the App Store or Google Play, deleting your account does not cancel the subscription. Only the store can do that. Cancel it in your Apple or Google account settings before or after deleting, or you will keep being charged.

The waitlist is separate too

If you joined our launch waitlist, that email address is stored separately from any app account. Use the unsubscribe link in any message, or write to hello@netmindcloud.com, and we will remove it.

Questions

Write to hello@netmindcloud.com. See also our Privacy Policy.